Welcome to our FAQ page.
Here, you’ll find answers to questions about our services, the NDIS, and how Care Culture can support you on your journey.
We’ve aimed to cover a broad range of topics, but if you don’t find the information you’re seeking, we’re just a message away. Reach out to us via our contact form, drop us an email at hello@careculture.com.au, or call 0497 941 181.
Care Culture is a disability support service provider, with the vision to build a more inclusive future by providing fresh opportunities and meaningful support for people living with disability. Our mission is to provide support for a wide range of people living with disability, supporting our participants to immerse themselves into their community, to build friendships, and to have fun.
Care Culture provides a range of community access support services. Whether you’re into one-on-one, support or group social programs, we’ve got you covered! We love to get out into the community, explore the world around us and have a whole bunch of fun.
If you are interested accessing supports through Care Culture, get in touch with us at through our contact form or by emailing hello@careculture.com.au
Care Culture is a disability support service based on Sydney’s Northern Beaches, and provides support across the Northern Beaches and the North Shore.
The NDIS stands for the National Disability Insurance Scheme. It is an Australian government initiative that provides support and assistance to people living with disability. The goal of the NDIS is to empower individuals living with disability by giving them greater choice and control over their support needs.
Support workers are the heart and soul of what we do. Support workers provide important care and assistance to individuals living with disability in their day-to-day lives. At Care Culture our support workers are always going above and beyond to ensure that participants are having fun and feeling supported.
Being a Support worker is an incredibly rewarding experience. The role will take you all over Sydney as you support participants to experience many different activities. You can expect to build life long bonds with participants and the team at Care Culture as you work with participants to help them explore, make memories, and achieve their goals.
To become a support worker you’ll need the following qualifications and checks:
- • Photo ID (e.g. Drivers Licence)
- • Police Criminal Record Check
- • Working with Children Check
- • NDIS Worker Check
- • CPR & First Aid Certificate
- • NDIS Worker Orientation Module Certificate
Ready to get amongst the fun? If you are interested in joining the Care Culture Team as Disability Support Worker please send through your resume to hello@careculture.com.au and a member of the team will be in touch!
Well, you are in the right place! Whether you are self or plan managed, we have got you covered. Please click here to submit an inquiry and one of our team members will be in touch to get you started.
Yes. We are able to provide pick-up and drop-off transport services for all of our programs.
Booking a service with Care Culture is simple. You can make a booking with Care Culture by contacting hello@careculture.com.au and one of our team members will send you our upcoming activity schedules.
We understand that life happens and things don’t always go to plan. As such, our cancellation policy keeps in mind the whole Care Culture Community – support workers and team, participants, and families.
Short term cancellation or changes of a service booking within 24 hours of the service booking may incur a 100% cost of the service booking.
Our short notice cancellation policy may vary slightly for different programs. When this occurs we’ll let you know the details in writing when you book.
If you need to cancel your booking please contact us at bookings@careculture.com.au or call us on 0497 941 181
Our support rates are aligned with the NDIS standard price guides.
For more information and please contact hello@careculture.com.au and we will be happy to send you our support rate guide.
We value and encourage feedback. How can we continue to grow and improve without your input? If you’d like to make a complaint or give feedback, you can do so by clicking here